At work, our network is a constantly expanding web of interwoven relationships. This network grows more valuable over time and skillful negotiation becomes the key to success.
A successful negotiation is an honest and respectful conversation where both people win. Win-win negotiations clearly reflect our values and our firm refusal to make concessions that put our fundamental beliefs in jeopardy. When we stay true to ourselves, we prevent the dreaded flood of anger, frustration, disappointment, stress, and guilt.
In How to Say No and Still Get to Yes, William Ury presents the components of a successful negotiation: