Destroying a decade of hard earned trust is surprisingly easy and profoundly devastating.
Late one afternoon at a busy city clinic, Mika finished-up her patient work and was headed back to her office. She passed her boss Dave in the hall, and he asked her to drop by his office. She and Dave have worked together for 8 years and they have a great rapport. Walking over, she thought he would say something positive about the community outreach program she recently ran that attracted dozens of families and generated lots of positive PR. Yet, when she walked into his office, she quickly sensed a problem. He barely gave her time to sit down before saying, “People are noticing that you aren’t around much.”
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